UNEMPLOYMENT COMPENSATION CONTACT INFORMATION

• To file a new unemployment claim or re-open an existing claim: website www.dir.alabama.gov/uc/ICCS or call 866-234-5382

• To file weekly claim certification: web address: www.dir.alabama.gov/uc/ICCS or telephone: Montgomery local area 334-954-4094; Birmingham local area 205-458-2282; or other areas 800-752-7389

• If you wish to ask a general question about unemployment compensation, check here first Claims and Benefits FAQ's. If answer was not found, check here UC General Inquiry

• If you are a claimant and have a specific question or problem with you claim, call 800-361-4524 or UC Claimant Inquiry

• Questions concerning Debit Cards: email Catherine.Knight@dir.alabama.gov or call 334-353-9084

• Questions concerning an unemployment compensation overpayment: email Thomas.Daniel@dir.alabama.gov or call 334-242-8800

• Questions concerning Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs:  email Jackie.Atkins@dir.alabama.gov or call 334-242-8635

• Questions concerning employer filed partial unemployment claims: email Kathryn.Mclean@dir.alabama.gov or call 334-242-7953

• To request UC-related posters, Employer Handbooks, or copies of lost documents or past work history: email Byron.Yates@dir.alabama.gov or call 334-242-8945

• Employer questions concerning Notice of Separation and Determination:  email Mike.Payne@dir.alabama.gov or call 334-242-8620

• Questions concerning Out-of-State unemployment claims: email al.ipc@dir.alabama.gov or call 334-353-1745

• Questions concerning Employer Tax Account numbers: email status@dir.alabama.gov or call 334-242-8830

• Questions concerning Delinquent notices, liens, or garnishments: email Fred.Hudson@dir.alabama.gov or call 334-242-8065

• Employer questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices: email experiencerating@dir.alabama.gov or call 334-242-8888

• Employer questions concerning Quarterly Reports, including copies of past reports: email audits@dir.alabama.gov or call 334-242-8075

• Questions regarding re-certifications of taxable wages or proof of payment (940C): email audits@dir.alabama.gov or call 334-242-8674

• Questions concerning 1099-G forms: email uc.treasurer@dir.alabama.gov or call 334-242-8960

• Claimants approved for direct deposit with questions concerning direct deposits of unemployment compensation benefits: email uc.treasurer@dir.alabama.gov or call 334-242-8960

• Questions regarding unemployment compensation appeals: See Hearing and Appeals Section of the Contact Page.