UC Telephone Numbers for Claimants

To file a New or Reopened Claim for Unemployment Compensation
You may also file your claim online at: https://labor.alabama.gov/uc/Claims
To file an Unemployment Compensation Claim 1-866-234-5382 (7:00 am - 4:30 pm, Mon. - Fri.)
To file an Unemployment Compensation Claim (TTY/TDD) 1-800-499-2035 (7:00 am - 4:30 pm,, Mon. - Fri.)
To contact the Inquiry Line regarding an existing claim 1-800-361-4524 (7:00 am - 4:30 pm,, Mon. - Fri.)

To file or view the status of a Weekly Certification for Unemployment Compensation
You may file for or view the status of a weekly certification online at: https://labor.alabama.gov/uc/ICCS
Montgomery Birmingham Toll Free
(334) 954-4094 (205) 458-2282 1-800-752-7389

To file a Weekly Certification for Unemployment Compensation (TTY/TDD)
Montgomery Toll Free
(334) 956-7302 1-800-280-9828

To contact an Unemployment Compensation Call Center by FAX
Montgomery Birmingham
(334) 215-7557 (205) 458-2222

To FAX a request to APPEAL an Unemployment Compensation Claim (334) 242-2084
To Fax a request to the Board of Appeals (334) 242-0539
To report Unemployment Compensation FRAUD 1-800-392-8019
To request copies of records from Information Disclosure (334) 242-8981

NOTE: All appeals must be in writing to Alabama Department of Labor, Hearings & Appeals Division. For more information regarding this new requirement see this article.

 
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Alabama Department of Labor
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